Original and ready-to-ship artworks are typically shipped within 1–3 business days after payment is confirmed.

For custom, made-to-order, and commission artworks, please allow approximately 2–3 weeks for completion, plus an additional 1–3 business days for packaging and shipment preparation.

During high-volume periods, processing times may be slightly longer.

Shipping Rates & Delivery Estimates

Shipping costs are calculated at checkout based on your location. Free local pickup is available in Salt Lake City, Utah. 

U.S. Orders

• UPS Ground: 1–5 business days
  
• UPS 2nd Day Air: 2 business days

International Orders

• UPS Worldwide Saver: 1–5 business days depending on destination
• USPS Priority Mail International: 6–10 business days depending on destination

Delivery times are estimates provided by the carrier and are not guaranteed.

All artworks are shipped with insurance coverage equal to the full purchase price. In the event of loss or damage during transit, we will work with you and the shipping carrier to assist with the claims process.

Packaging & Care

All artworks are carefully packaged to help ensure they arrive safely. We take great care in protecting each piece during transit. Whenever possible, recyclable packaging materials are used to help protect your artwork while minimizing environmental impact.

Shipping Confirmation & Tracking

Once your order ships, you will receive a confirmation email with tracking information.

Please allow up to 24–48 hours for tracking updates to appear.

Domestic & International Shipping

We currently ship to select domestic and international locations.

International orders may be subject to customs duties, import taxes, or other fees once they reach your country. These charges are not included in your order total and are the responsibility of the customer.

Incorrect Shipping Information

Please ensure your shipping address is correct before placing your order.

We are not responsible for delays, lost packages, or additional shipping charges resulting from incorrect or incomplete addresses provided at checkout.

Lost, Stolen, or Damaged Packages

If your package arrives damaged, please:

• Take clear photos of the outside of the package, including any visible damage to the box or packaging.
• Take photos of the inside packaging materials and the damaged artwork.
• Save all original packaging materials until the claim has been resolved.
• Email the photos and a description of the damage to contact@megansminimaldesigns.com as soon as possible, and no later than 3 days after delivery.

Prompt notification and documentation are important for shipping insurance claims. Failure to provide photos or notify us within the required timeframe may limit our ability to file a claim with the shipping carrier.

If your package appears to be lost while in transit, please contact us within 7 days of the expected delivery date. We will work with you and the shipping carrier to investigate the issue.

If a package is marked as delivered but cannot be located, please contact us promptly. While we cannot guarantee reimbursement or replacement for packages marked as delivered by the shipping carrier, we will do our best to assist you in working with the carrier to investigate the issue.

Once a shipment is marked as delivered by the shipping carrier, responsibility for the artwork transfers to the customer.

Shipping Delays

Shipping delays may occur due to weather, carrier issues, customs processing, or other circumstances outside our control. While we will do our best to assist in resolving shipping issues, delivery dates are estimates provided by the carrier and cannot be guaranteed.

Questions

If you have any questions about your order or shipping, please contact us at the email address below.

Email: contact@megansminimaldesigns.com